Full Service Internet
Sales Management and Marketing for Automotive Dealerships 619 Old Randolph Street, Suite #3, Abington,
MA. 02351 (781) 982-1319
our FREE 20 Point Evaluation
To A Successful
Internet Sales Department Click here to listen (Time:
Subscribe to Our Monthly Training Newsletter: Sample
Our Dealer Advocate
Service Is A New Concept In Automotive Internet Sales.
We can train your present Internet
Sales staff, or we'll provide your
dealership with a highly trained Dealer Advocate Internet Sales Consultant. What does this
mean? Our Dealer Advocate trained salesman manages your Internet leads in house AND a support
team from our Internet
Command Center provides additional sales and technical support for your Internet
Dept. and your website.
Dealer Advocate support teams manage the administrative tasks
associated with an Internet Sales Dept. This includes inventory control, lead service
coordination, website design changes and Internet marketing. This allows the
Internet Salesman to focus on his mission without getting bogged down in
administrative duties and other distractions. His or Her mission is to sell cars.
When your showroom is closed, our support teams continue to manage
your Internet sales leads as if they were in
your showroom. This
is a revolutionary concept in Automotive Internet Sales and will give your
dealership a superior advantage over your Internet competition.
The Dealer Advocate system also includes a LIVE CHAT option
for your website monitored by Dealer Advocates from our command center.
This allows Internet customers to ask questions about your inventory and
dealership in real time before they leave to visit another dealership website.
Email is good, live contact is even better.
Dealer Advocates and response teams are made up of highly
skilled automotive sales consultant with YEARS of experience in automotive
sales. They are trained auto salesman, NOT housewives monitoring a chat program
for extra income. Our purpose is to sell more cars for your dealership by
providing the Internet customer with
information they need, when they need it, and to make their Internet shopping experience easier
and more enjoyable.
to having a Dealer Advocate in house, our Internet response teams take over
when your dealership doors are closed. The Internet shoppers are online before
dealerships opens and after your dealership is closed. Internet salesman should be
available according to the consumer's hours, not only the dealership "Hours of
Operation." This would be the hours between 6am to 9am, and 9pm until 12
midnight, 7 days a week including holidays and your Internet Salesman's days
Our response team members introduce themselves as Information
Managers, not salesmen. This approach puts the customer at ease and
we find they are not apt to become defensive since they are not perceived as
salesmen. It also keeps control of the sale with the in-house Dealer
Advocate. The response team will provide information and schedule an
appointment for your Advocate.
Dealer Advocates MANAGE the leads, provide the INFORMATION
customers require, NEGOTIATE the price and SELL the cars. Everything is taken care
of by our service.
We provide all the information requested
by Internet shoppers in a timely manner. This may include but not be limited
to vehicle details, links to similar vehicles in stock, your vehicle location service,
CarFax Reports, additional photos, prequalification finance applications and
directions to your dealership. In addition we sell them on why they should do business with
Dealership Needs a Dealer Advocate
Our Dealer Advocates
are Highly Trained Sales Managers Skilled in Internet Technology.
Your dealership may be failing
to achieve a full market share for the following
1. you have already outgrown your Internet website service and you
do not know it
2. your overall sales and marketing strategy is not geared toward
the Internet shopper
3. your email responses fail to address the needs of the consumers
that contact you
4. you are not taking advantage of new technologies available to
your Internet sales staff
5. your Internet sales staff lack the attitude, desire, work ethic,
technical ability and proper
training to sell to Internet customers.
The email responses you send out should
grab your Internet customer's attention and enhance the decision making
processes while educating that customer BEFORE you make your offer. Most
dealerships go right into the offer with price. The
At the point
of contact your Internet shoppers are only interested in one thing, information.
We will train your Internet sales force how to present this information
to your prospects in ways that will translate into more sales and higher
gross profits for your dealership. The first step is to provide a perceived
value and benefit as to why they should do business with your dealership.
It is NOT just about price. Marketing
We will show you sales techniques that
will increase if not double your Internet auto sales. Using proven Internet
sales techniques and advanced technologies your dealership can rise above
your Internet competition. Your sales strategy must go beyond the auto
If your present sales staff has the
skills to implement these techniques you will Increase your sales immediately.
If not, you need a Dealer Advocate representative to manage your Internet
sales department for you. We can provide the manpower to train your sales
staff, or we can do it for you. New
Just for visiting our website, we'll
provide you with a series of FREE tools to analyze your current website
for proper search engine placement. Many dealer websites don't have meta
tags that allow search engines to list them correctly. If you're not listed
in search engines you could be losing 70% of your Internet traffic because
customers can't find your website. Free
What Consumers Are Saying About
Dan McCoy .
Many call our Testimonial Hotline and leave a message
UPDATE: This was done in Dec 2003.
Dan has since joined our Dealer Advocate team.
Dan went from consumer to believer.
Call me at 1-781-982-1319
for a Free Consultation. We will start out with: